When you are sure of your username, but don’t remember your password, it is possible to receive an email with a link to reset your password.
Choose ‘Wachtwoord vergeten?’ and fill in your username, click on 'Wachtwoord opvragen'. You will receive an email with a link to create a new password.
Click the link and follow the steps.
When you don’t receive an email with a link to create a new password, check the possibilities below:
- You made a typo in your username.
- You didn’t fill in the right username, to be sure, request your username by clicking on the ‘Gebruikersnaam vergeten’ option or check Forgot your username?
- It’s in your junk email.
It still won't work? Ask your employer for help.